Brief Description of the Client
Client Company Name
NLMK India (A subsidiary of NLMK Group) Bitrix24
Account URL
nlmk.bitrix24.in
Area of Business
Steel Production and Distribution
Number of Employees
400
Number of Offices/Branches
India
Bitrix24 Modules Implemented
Large Enterprise Implementation
- Streamlined operaCons for a large enterprise environment.
- Comprehensive solutions tailored to the unique needs of NLMK India.
Web Development
- Trained the team to create personalized landing pages for partners.
- Empowered NLMK India to enhance its online presence and engagement.
Telephony and VOIP Integration
- Enabled seamless communication for sales agents.
- Monitored and regulated client follow-ups for improved sales efficiency.
Implementation Process and Special Aspects
PROBLEMS FACED BY CLIENT
- Need for large enterprise solutions to match the scale of NLMK India.
- Desire for personalized landing pages for enhanced partner engagement.
- Communication and monitoring challenges for sales agents.
Tailored Solutions
- Large enterprise implementation to handle the complex business structure of NLMK India.
- Web development training to enable the creation of personalized landing pages, fostering partner relationships.
- Telephony and VOIP integration for efficient client follow-ups and monitoring.
Results Achieved
Streamlined Operations
- Large enterprise solutions improved overall operational efficiency.
- Enhanced scalability to accommodate the growing demands of NLMK India.
Engaging Partner Relationships
- Trained teams successfully created personalized landing pages, strengthening partnerships.
- Improved online presence and engagement with partners.
Efficient Sales Communication
- Telephony and VOIP integration facilitated seamless communication for sales agents.
- Monitored and regulated client follow-ups led to improved sales efficiency.
Implementation Benefits
Quantifiable Benefits
- 10% improvement in overall operational efficiency.
- 15% increase in partner engagement through personalized landing pages.
- 10% boost in sales efficiency through improved communication and monitoring.
Intangible Effects
- Strengthened partner relationships contributing to long-term collaboration.
- Enhanced adaptability and scalability for future business growth.
Categories: Case Studies